As pioneers in vendor management since 2011, we’ve been writing the playbook on how organizations need to rethink vendor relationships and approach vendor management in a holistic way.
We’ve helped companies, large and small, across a variety of industries reshape vendor management from a piecemealed, siloed set of activities into a coordinated, strategic business function that creates measurable value.
At Vendor Centric, our goal is to help more organizations like yours transform the way you do business by experiencing the power of strategic vendor management.
Our 5 Success Factors Get You from Vision to Value
Bringing Structure
to Your Design
Aligning Your
Operations
"Right-Sizing" Your Infrastructure
Breaking Down
Your Silos
stakeholders to break down silos
and gain buy-in.
Supporting Your
Journey
Success Factor #1
Bringing Structure
to Your Design
Vendor management consists of dozens of activities that span across the organization. Our vendor management framework brings structure to what can sometimes feel like complete chaos.
Our framework is based on years of practical, hands-on experience working with clients. We use it in all of the work we do.
Success Factor #2
Aligning Your Operations
There are three operational pillars of vendor management: procurement, contract management, and third-party risk management. The real magic happens when all three operational areas are aligned to create a holistic, comprehensive approach to managing the full lifecycle of the vendor relationship.
As specialists in all three pillars, we can help you improve in one targeted area or bring all three together into a coordinated vendor management program.
Success Factor #3
"Right Sizing" Your Infrastructure
The scale and complexity of vendor management differ from one organization to the next. There is no one-size-fits-all solution; you need a program that is customized to your specific needs.
We help you align the people, processes, and systems that are right-sized to your unique needs and capacity.
Success Factor #4
Breaking Down Your Silos
Another key to our approach is our ability to break down silos in your organization. We bring everyone to the table so you can better coordinate across departments like IT, compliance, finance, risk, and quality, to name a few.
Our collaborative approach improves buy-in and provides for better alignment and transparency across your organization.
Success Factor #5
Supporting Your Entire Journey
Vendor Centric supports you throughout your entire vendor management journey.
From Vision to Value, our Establish, Implement and Optimize approach ensures we are with you every step of the way.
Establish
Implement
Optimize
Our Specialists Support You
Every Step of the Way
Consulting Services
We provide a full suite of consulting services to support you at each stage in your journey. From initial assessments to building your infrastructure to optimizing your operations, we’ve got you covered.
Technology Services
We know the market when it comes to vendor management technology. Our team of independent advocates helps you find and implement the right solutions in the near term and maximize your technology investment for the long term.
The efficiencies and cost savings from our work with Vendor Centric improved the University’s bottom line and allowed us to reinvest savings into programs that directly impacted our students.
Vendor Centric’s approach was comprehensive yet practical. Their team ensured we covered all of the procurement regulations and guided us through a process to not only prepare for compliance but also operate more efficiently and effectively through the implementation of a new system to support procurement, compliance and contract management.
Our operations were so complex with so many moving parts, we knew that we needed a partner to support us through the process. With Vendor Centric’s expertise in contract management, and knowledge of our industry, they were a clear choice to support us through our transformation journey.
We hired Vendor Centric to help establish a new vendor management office from the ground up. They helped take us from strategy to initial operations in roughly six months. We couldn’t have done it without them.
Vendor Centric provided a variety of practical opportunities to improve vendor management, supported by a detailed strategy and plan to resource our future state operations. Their work was critical to helping West Bend take the next step in maturing our program.
The Vendor Centric team had outstanding recommendations for our procurement program based on their work with similar organizations and knowledge of industry standards and best practices. They were highly professional, providing not only technical support but also ensuring that we completed the project in a timely manner and all employees were trained to implement the new procedures.
I was operating with a really small team. Vendor Centric got this right away, and designed their approach to ensure we right-sized our policies and procedures.
Vendor Centric helped us design and operationalize our end-to-end vendor management program. We now have policies, procedures and a system to support all of our activities, and a program that complies with regulations.
Given the urgency of strengthening supplier risk management, we needed an advisor with proven expertise in third-party risk management, and knowledge of our industry regulations to ensure we would have a best-in-class operation to carry us forward for years to come. I am grateful to the team at Vendor Centric for being that advisor and helping us successfully complete this important initiative.
Given the complexity of Virgin Galactic’s supply chain operation, and competing demands on our own time, we needed a partner to help us establish scalable policies, procedures, and infrastructure to support our rapidly expanding supplier management operations. We were fortunate to find Vendor Centric. In addition to guiding us through the strategic thinking, they rolled-up their sleeves to help us create documentation and operationalize all of our supplier activities.
Ready to Get Started?
Our specialists will listen to your challenges, discuss options and create a customized solution just for you. We’ll then work with you side-by-side to get your stakeholders on board and your infrastructure in place so that operations are running smoothly. Our goal is to take you from vision to value and support you every step of the way.