Vendor Management
Right-Sized for You

Given the complexity of Virgin Galactic’s supply chain operation, and competing demands on our own time, we needed a partner to help us establish scalable policies, procedures, and infrastructure to support our rapidly expanding supplier management operations. We were fortunate to find Vendor Centric. In addition to guiding us through the strategic thinking, they rolled-up their sleeves to help us create documentation and operationalize all of our supplier activities.

Given the urgency of strengthening supplier risk management, we needed an advisor with proven expertise in third-party risk management, and knowledge of our industry regulations to ensure we would have a best-in-class operation to carry us forward for years to come.  I am grateful to the team at Vendor Centric for being that advisor and helping us successfully complete this important initiative.

Vendor Centric helped us design and operationalize our end-to-end vendor management program. We now have policies, procedures and a system to support all of our activities, and a program that complies with regulations.

I was operating with a really small team.  Vendor Centric got this right away, and designed their approach to ensure we right-sized our policies and procedures.

The Vendor Centric team had outstanding recommendations for our procurement program based on their work with similar organizations and knowledge of industry standards and best practices. They were highly professional, providing not only technical support but also ensuring that we completed the project in a timely manner and all employees were trained to implement the new procedures.

Vendor Centric provided a variety of practical opportunities to improve vendor management, supported by a detailed strategy and plan to resource our future state operations. Their work was critical to helping West Bend take the next step in maturing our program.

We hired Vendor Centric to help establish a new vendor management office from the ground up. They helped take us from strategy to initial operations in roughly six months. We couldn’t have done it without them.

Our operations were so complex with so many moving parts, we knew that we needed a partner to support us through the process. With Vendor Centric’s expertise in contract management, and knowledge of our industry, they were a clear choice to support us through our transformation journey.

Vendor Centric’s approach was comprehensive yet practical. Their team ensured we covered all of the procurement regulations and guided us through a process to not only prepare for compliance but also operate more efficiently and effectively through the implementation of a new system to support procurement, compliance and contract management.

The efficiencies and cost savings from our work with Vendor Centric improved the University’s bottom line and allowed us to reinvest savings into programs that directly impacted our students.