Tom is a trusted advisor on procurement and third-party management to organizations across the United States. Having worked with over 120 organizations over his 30-year career, he has a unique ability to bring creativity and discipline to finding solutions for even the most complex challenges his clients face.More than ever before, organizations are adopting holistic, process-driven vendor management. They are evolving vendor management from a mere compliance function to a strategic driver of measurable value.
We expect this trend toward value creation to grow as companies seek practical ways to optimize performance, mitigate risk, and control costs with their growing ecosystems of vendors and third parties.
The beauty of this growing trend lies in the many ways vendor management can unlock value for the business. Here are four value-creation initiatives any organization can undertake, along with practical examples for each.
Cost Savings Initiatives: Reducing and Optimizing Spend
Cost savings initiatives help you reduce and optimize spend with third-party vendors. These initiatives are a highly visible way to create value within the business, as you can readily measure and report the savings you create.
One example of a cost savings initiative is a vendor rationalization project. It’s done by taking a systematic and structured approach to reviewing your current supply base and identifying opportunities to reduce and streamline your vendor relationships.
Streamlining your supply base can help you achieve cost savings by eliminating redundant services and forcing out unnecessary spending that doesn’t add value to the business. The benefits, though, extend beyond just cost savings. They include improved efficiencies and reduced risk – both created by working with fewer vendors.
Vendor Risk Reduction Initiatives: Identifying and Mitigating Threats
From resilience to reputation, vendors and other third parties present myriad risks to your organization. Vendor risk reduction initiatives are vital for identifying, mitigating, and eliminating potential threats within your vendor ecosystem.
A critical vendor review is an example of a risk reduction initiative that can make a big impact.
Critical vendors provide goods and services so essential that any operational failure on their part will likely result in a corresponding failure within your own operations. A critical vendor review involves a comprehensive assessment of these high-risk relationships to identify gaps in how contracts and risks are being managed and implement strategies to close those gaps to minimize the likelihood of potential disruptions and fortify operational resilience when disruptions do occur.
Vendor risk reduction initiatives create value by proactively reducing risk and building a robust, adaptable supply chain.
Vendor Performance Improvement Initiatives: Enhancing Quality and Reliability
Vendor management can also create value by enhancing the quality and reliability of vendor performance. One effective method is implementing vendor performance scorecards. These scorecards act as objective measures of key performance indicators (KPIs) relevant to your business goals, enabling you to evaluate vendor performance transparently.
Implementing a vendor performance scorecard involves defining relevant KPIs, establishing measurement and reporting mechanisms, and fostering transparent communication with vendors. However, the benefits of implementing vendor performance scorecards extend beyond mere metrics. They improve service quality, enhance collaboration and innovation, and provide opportunities to drive continuous improvement in vendor relationships.
Vendor performance improvement initiatives ensure that vendors meet current standards and anticipate future demands. This proactive approach facilitates long-term partnerships that drive mutual growth and success.
Process Efficiency Initiatives: Improving Operational Effectiveness
A fourth way vendor management can create value is through process efficiency initiatives. These initiatives are geared towards streamlining and optimizing processes to improve operational effectiveness.
A prime example of an efficiency initiative is a vendor management system assessment. This assessment evaluates how your organization uses technology to initiate, manage, and oversee relationships with vendors and other third-parties.
This assessment aims to ensure the technology you have in place enables efficient, effective, and transparent vendor management processes. Key areas that are typically evaluated in a vendor management system assessment include:
- System strategy and functionality
- Integration
- User interface
- Data security
- Scalability
- Data governance
- Reporting
- Compliance
- Software provider roadmap, support, and training
A comprehensive vendor management technology assessment helps you identify areas for improvement, optimize processes, and leverage modern technology to support scalable, efficient operations.
Why Wait When You Can Start Creating Value Today
The potential for vendor management to create value is vast and multifaceted. The highlighted initiatives – cost savings, risk reduction, performance improvement, and process efficiency – are not isolated endeavors but interconnected facets of what can be achieved when an organization takes a strategic approach to vendor management.
Determining where and how to get started is always the most challenging part of any new initiative. Vendor Centric has simplified your journey; take your first step today. Our brief Value Creation Opportunities Survey will help you unlock the full potential of your vendor management operations and highlight opportunities for improvement.
